1. My order never arrived, or, the package was empty. What should I do?
For Amazon, click here.
For Walmart, click here.
2. Do you offer discounts for bulk orders?
Please contact us at firstname.lastname@example.org regarding bulk orders. Attach a link to the item and the quantity you wish to purchase. We’ll put together a discount code for you to use upon checkout.
3. Can I buy Bright Creations items directly from this website?
4. I received my product but it was damaged, or not what I expected. How do I return it?
We’re sorry to hear that our product did not arrive as expected. Bright Creations orders and returns processed by the retail partner you originally purchased the product from. Please contact them directly for information on return policies and procedures.
5. Do you offer discounts for bulk/large orders?
Sometimes, yes! Reach out to email@example.com, along with a link to the item and the quantity you wish to purchase. We will put together a discount code for you to use upon checkout.
6. I still can’t find the answer to my question, what do I do?
For further questions or concerns, please feel free to email us at firstname.lastname@example.org.
Do you have a question about a specific product? To make things easier, include a link to the item you want to know more about.